FLOOR CAPTAIN - OSTERIA GIA SEMARANG

•  Providing excellent wait service to ensure satisfaction

•  Taking customer orders and delivering food and beverages

•  Making menu recommendations, answering questions and sharing additional information with restaurant patrons

•  Up-sell additional products when appropriate

•  Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization

•  Communicate order details to the Kitchen Staff

•  Serve food and drink orders

•  Check dishes and kitchenware for cleanliness and presentation and report any problems

•  Arrange table settings and maintain a tidy dining area

•  Deliver checks and collect bill payments

•  Stock control of cutleries, plates and servis amenities, stock take of hardware. Maintain table decor and stock take.

•  Willing to be placed in Semarang area

•   Proven work experience as a Waiter or Waitress

•   Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)

•   Basic math skills

•   Attentiveness and patience for customers

•   Excellent presentation skills

•   Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

•   Active listening and effective communication skills

•   Team spirit

•   Flexibility to work in shifts

•   High school diploma; food safety training is a plus